Free Shipping on all orders over $80AUD -Tracking included. Excludes gift cards
Flat rate shipping $7.99 for all orders under $80AUD -Tracking included.
To New Zealand:
Flat rate shipping (no tracking) $10.00 (Mini & Boo take no responsibility if parcels become lost, we highly recommend using a tracked service)
Shipping cost to countries outside of Australia & New Zealand will be calculated at the checkout.
FREE INTERNATIONAL SHIPPING ORDERS OVER $150AUD. EXCLUDES GIFT CARDS
Please note Mini and Boo take no responsibility for taxes or duties levied by the Customs Department in a customers home country.
Please be aware Mini and Boo takes no responsibility for lost parcels. We recommend using a tracked + signature service.
International shipment costs do not cover any applicable taxes or duties levied by the Customs Department in a customers home country. It is the responsibility of the purchaser to be aware of the Customs legislation in their country and settle any charge
We will happily replace your purchased items if they are defective or damaged upon delivery. Please let us know immediately if you need to exchange your item, email us at firstname.lastname@example.org.
REFUNDS & RETURNS
Due to the nature of our products we do not offer refunds, exchanges or returns for change of mind, incorrect ordering or change of circumstance.
PURCHASED DIRECTLY FROM MINI & BOO.
If the product is defective, damaged please email us immediately at email@example.com with your order number, the problem and photos of the issue. Products must be returned to Mini & Boo at our postal address PO Box 65, Doreen, Melbourne 3754. You are responsible for the postage cost. We recommend adding insurance for your return as we cannot guarantee the delivery of your return.
PURCHASED FROM A RETAILER/STOCKIST
If the product is defective, damaged please email contact the retailer you made the purchase from.
Please note, our bamboo/wood products need to be taken care of which is your responsibility. We will not accept returns, refunds or exchanges for products that have not followed our care instructions. We have care instructions under 'Safety & product care'
In the event your parcel is returned to Mini and Boo for any reason such as an incorrect address from the customer, non payment of duties, non collection a $20AUD admin fee will be charged to the customer.
A refund or redelivery can be arranged in accordance to the customers individual circumstance. If a refund is provided the amount refunded will be less the original postage charge and admin fee. A redelivery fee will be charged if the customer chooses to have their order redelivered.
Mini and Boo reserves the right to refuse redelivery based on probability of arrival in certain circumstances.
No refunds or exchanges will be given for sale, clearance. If the product is faulty Mini & Boo please see above 'REFUNDS & RETURNS' section
TERMS & CONDITIONS OF SALE: PLEASE READ THE FOLLOWING TERMS, BY PURCHASING THESE ITEMS YOU ARE AGREEING TO THESE TERMS.
Seconds items are final sale and can not be returned or exchanged. All seconds will not be sold as any set. The individual product will be included ONLY.
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