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FAQ's

Are your products safe?

Absolutely! Being a mother myself it was imperative our products are safe. Our mission is to 'provide SAFE alternatives to the everyday plastic essentials'. 

Mini & Boo independently tests our silicone to ensure it is safe. Mini & Boo silicone passes EN-73-1:2019 & is FDA approved. 

What is EN-73-1:2019?

Currently the NZ & Australian AS/NZS ISO 8124.3:2003 test covers 8 heavy metals, EN-73-1:2019 tests 17 heavy metals therefore a more comprehensive and in-depth test. When buying children's silicone products it is best to look out for this testing as it covers not only the NZ & Australian standard but also the European standard for migration of heavy metals.

What are your shipping prices & where do you ship to?

We currently offer flat rate shipping within Australia and New Zealand. Please refer to our 'Shipping & Returns' page for more information.

Do you offer refunds?

We can not offer refunds or exchanges for change of mind due to the product nature but we can however offer cancellation within 3 hours of your order being placed with no fee. If you cancel the order after the 3 hours you will incur a $10 admin fee. Please refer to our 'Shipping & Returns' page for more details.

Can your products be sterilised?

Yes, our products can be sterilised, they can also be sterilised under UV light.